Vinted Users Express Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Response
Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
It has advised users to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods following member complaints.